One system, from first order to month-end.
Eight modules share one set of data, so orders, stock and accounts always agree. Start with one workflow and add the rest when you need it.
Smart ordering
Orders & quotations
AI reads handwritten, WhatsApp, email and PDF orders, matches your products, and issues the invoice and delivery note once staff confirm.
- Reads Chinese and English handwriting, shorthand and packing units
- Learns each customer's own names for your products
- Quotes, sales orders, invoices, delivery notes and returns
- Prints in your own layout or sends as PDF
Inventory & warehouse
Phone & handheld scanner
Receiving, putaway, picking, packing and transfers all happen on a phone, and the office sees where every item is in real time.
- Scan to receive and print receiving labels
- Lot, bin and expiry tracking
- Photos and notes on every stock move
- Exceptions reach the office instantly
Purchasing & suppliers
Supplier portal
From purchase order to goods receipt. Suppliers confirm dates in their own portal, so there is far less chasing by phone.
- Restock suggestions from stock and sales
- Suppliers confirm orders and delivery dates online
- Receipts checked against the PO automatically
- Full purchase and price history for negotiation
Finance & receivables
Multi-book accounting
Every invoice posts itself, receivables are tracked by age, and month-end no longer waits on reconciliation.
- Multi-company, multi-book accounting
- Receivables ageing and customer statements
- P&L and cash-flow reports
- Syncs with QuickBooks
Point of sale
In sync with stock
Shop tills and the warehouse share one stock count. Sell one item in a branch and head office knows immediately.
- Multi-branch tills and shift handover
- Sales deduct stock in real time
- Membership and pricing rules
- Daily sales reports, generated automatically
Customer ordering portal
Your own brand
Open an ordering portal under your own brand. Customers order 24/7 and every order lands straight in the system.
- Your branding and web address
- Customer-specific prices and favourites
- Orders become sales orders automatically
- Table QR ordering for restaurants
HR & staff
Staff portal
Staff records, clock-in, rosters and requests in one place. Frontline staff handle it all from their phones.
- Clock in on a phone or a shared tablet
- Rosters and attendance records
- Leave and form requests
- Job application forms
AI assistant
WhatsApp & Telegram
Staff and customers ask about stock, prices and deliveries on WhatsApp or Telegram, and the AI answers from live system data.
- Stock, price and order-status questions
- Answers follow permissions, so sensitive data stays private
- Actions above your limits wait for approval
- Every answer is logged
Works alongside your tools
Orders and data from online stores, accounting software and messaging apps sync automatically. No re-typing.
- Shopify
- Shopee
- Wix
- HKTVmall
- QuickBooks
- Telegram
See PrimeFlow working on your own orders.
Send us a few real order slips. We'll show you a working prototype, not a sales pitch.
Or email info@forestcharm.com